Shipping Policy
Thank you so much for supporting Hinra.
We truly appreciate every order and we’re committed to delivering your handcrafted press-ons with care and efficiency.
Processing Time
All orders are handcrafted with care.
Please allow 3–5 business days for your set to be prepared before dispatch.
Shipping Method
We ship across the UK and worldwide using Royal Mail Tracked 48 and International Tracked to ensure a reliable and secure delivery.
UK
| Order Amount: | Tracked Shipping |
| Under £40 | £3.99 |
| Over or equal £40 | FREE |
Worldwide Shipping🌎
USA
| Order Amount: | Tracked Shipping |
| Under £40 | £9 |
| Over or equal £40 | £5 |
| Over or equal £60 | FREE |
EU
| Order Amount: | Tracked Shipping |
| Under £40 | £7 |
| Over or equal £40 | £4 |
| Over or equal £60 | FREE |
Rates shown in GBP. Prices will be automatically converted to USD/EUR at checkout
*International orders may be subject to import VAT, customs duties, or handling fees upon arrival.
These charges vary by country and are the buyer’s responsibility.
Hinra does not collect or prepay these fees at checkout (DDU).
*EU customers should expect VAT to be collected upon arrival depending on your country’s local rules.
Delivery Time
- UK : 2–3 business days
- USA :6-10 business days
- EU : 5-8 business days
Please note: Delivery times are estimates and may vary due to customs processing.
Order Issues & Damages
If your order arrives with an issue, please contact us within 7 days of receiving your parcel.
Include your order number and photos of the item, and we’ll arrange a replacement or suitable solution.
Returns
Due to hygiene considerations, we do not accept returns or exchanges on press-on nails unless the item arrives damaged or incorrect.
Lost or Delayed Parcels
If a parcel is delayed or appears lost, we will review the case individually and assist as best as we can.
Resolution will depend on Royal Mail’s investigation and the circumstances.
🛑 Cancellation Policy
Orders can be cancelled within 2 hours of purchase.
As each set begins production shortly after the order is placed, cancellations after this window may not be possible.
To request a cancellation, please email us with your order number as soon as possible.
Thank you again for supporting Hinra ♡